FEELINGART POLICIES
Distance Sales Agreement
Last updated: August 9, 2026
1. Parties
This agreement is made between the seller, Dilara Öztutar — FeelingArt™, at ÇAMLIK MAH. PİRİ REİS CAD. NO: 121 İÇ KAPI NO: 2 PENDİK / İSTANBUL, email helpfeelingartus@gmail.com, phone +905449282045, Tax identification number: TR7080205577; and the customer whose identity and contact details are entered at checkout.
2. Subject and pre-contract information
The agreement governs the online sale and electronic delivery of the digital product selected by the customer. Before placing an order, the customer is shown the product’s essential characteristics, file format, taxes, total price, any discount, delivery method and payment obligation.
3. Price and payment
Prices are displayed in the currency shown on the product and checkout pages. The final payable amount, including any applicable taxes or fees, is shown before confirmation. Payments are processed securely through iyzico. FeelingArt does not store complete card details.
4. Formation of the agreement
The customer confirms that the order creates a payment obligation and accepts this agreement and the pre-contract information by completing checkout. The agreement becomes effective when payment is approved and the order confirmation is created.
5. Electronic delivery
Digital content is delivered to the customer’s FeelingArt account and/or purchase email after successful payment. No physical delivery is made. The customer must provide a valid email address and maintain access to it.
6. Withdrawal and digital content
Statutory withdrawal rights apply as required by mandatory law. If the customer expressly consents to immediate electronic performance and acknowledges that this may end the withdrawal right once supply begins, the download may be made available immediately. Rights concerning defective, inaccessible or misdescribed digital content remain unaffected.
7. License and prohibited use
Purchase grants only the license stated on the product page or applicable license terms. Source files may not be resold, redistributed, shared, uploaded to competing download libraries or represented as the customer’s own artwork.
8. Complaints and disputes
Customers should first contact helpfeelingartus@gmail.com. Mandatory consumer-protection rules and competent consumer authorities or courts remain available according to applicable law.
9. Records
Order, payment, consent and agreement records may be retained for accounting, fraud prevention, dispute handling and legal compliance. Customers should save a copy of this agreement and their order confirmation.
